1. Introduction
Fefehnosi ("we," "us," or "our") operates law services across Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage our services.
2. Information We Collect
We collect information you provide directly:
- Name, email, phone number, and address
- Company details and business information
- Legal documents and case details
- Payment information
We also collect automatically:
- IP address, browser type, and device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our legal services
- Process transactions and send invoices
- Communicate regarding your case or inquiry
- Comply with legal and regulatory obligations
- Enhance website functionality and security
4. Legal Basis
We process your data based on: contractual necessity, legal compliance, legitimate business interests, and your explicit consent where required under applicable data protection laws.
5. Data Sharing
We do not sell your personal data. We may share information with: opposing counsel, courts, regulatory bodies, service providers (under confidentiality agreements), and other parties as required by law.
6. Data Security
We implement industry-standard security measures including encryption, access controls, and secure storage. However, no method is 100% secure. You are responsible for maintaining confidentiality of login credentials.
7. Data Retention
We retain personal data for the duration of the attorney-client relationship plus the legally required retention period, typically 5–7 years. Longer retention may apply for certain regulatory matters.
8. Your Rights
You have the right to: access your data, request corrections, request deletion (subject to legal holds), and object to processing. To exercise these rights, contact us at contact@fefehnosi.click.
9. Cookies
Our website uses cookies to enhance user experience. You can disable cookies via browser settings, though some functionality may be limited.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective upon posting. Continued use constitutes acceptance of updated terms.
12. Contact Us
Fefehnosi
83 Jalan Tun Razak
Kuala Lumpur 50400, Malaysia
Email: contact@fefehnosi.click
Last Updated: January 2025